PLATFORM
SUPPLY CHAIN CONTROL TOWER
SUPPLY CHAIN CONTROL TOWER
A supply chain control tower is traditionally defined as a connected, personalized dashboard of data, key business metrics and events across the supply chain.
A supply chain control tower enables organizations to more fully understand, prioritize and resolve critical issues in real time.
A smarter control tower should provide end-to-end visibility across the supply chain — particularly into unforeseen external events. It should leverage advanced technologies, such as AI with machine learning, to help you break down data silos, reduce or eliminate manual processes, and get real-time actionable insights.
A smarter control tower should provide end-to-end visibility across the supply chain — particularly into unforeseen external events. It should leverage advanced technologies, such as AI with machine learning, to help you break down data silos, reduce or eliminate manual processes, and get real-time actionable insights.
SUPPLY CHAIN CONTROL TOWER
A smarter control tower will enable collaboration across teams and trading associates and preserve organizational knowledge to improve and accelerate decision-making and outcomes.
Ultimately, this helps you better predict disruptions, improve resiliency, manage exceptions and respond to unplanned events.
Key capabilities and benefits of supply chain control towers
Real-time, end-to-end visibility
Establish end-to-end visibility across your supply chain with a control tower that correlates data across siloed systems with external event information to provide
actionable insights into potential disruptions — all in personalized dashboards — so you can manage the exceptions.
Predictive and prescription decision support
Better predict disruptions and improve resiliency with smart alerts and real-time actionable insights to help you understand the upstream and downstream
impact of events on customers and prioritize your response.
Collaborative information sharing
Better collaborate on and manage exceptions across the entire supply chain with AI-powered resolutions rooms and digital playbooks, combined with supply chain applications,
that help you quickly respond to unplanned events and hone execution to drive KPI performance.
Considerations when deploying a supply chain control tower
Data quality
An effective supply chain control tower depends on quality data, which directly influences the level of visibility that can be achieved, as well as the output of insights.
Practical and actionable outputs
For data to be useful, it must first be usable. Practical and actionable outputs ensure data is understandable and applicable to common activities and problems.
Mindset change management
Deploying a control tower typically requires much planning and significant changes in operation, and a concerted effort to get away from existing mindsets.